RETURN POLICY

Items may be returned to Alice Supply Co. within 10 days from the date you receive the merchandise.  We will not accept returns after 10 days you received it.  The merchandise must be in the same condition as it was received.  This means it is unused, has the original hang tags, and labels.  Alice Supply Co. will not accept returned items that have been damaged or used.  Products arriving in this condition will be sent back to you and a shipping charge will be added to your account.

Refunds for items returned within 10 days of the delivery date will be credited to your credit card account.  All refunds will exclude shipping costs except in the unlikely event that the merchandise is defective or damaged due to manufacturing;  in which it will be replaced at no cost. All returns should be sent to:
Alice supply co.
5521 Schaefer ave
Chino, CA 91710
USA

CANCELLATION POLICY

To cancel an order you have placed with Alice Supply Co., you must contact customer support by email or phone.  Every effort will be made to acommodate the cancellation of your order, please be ready to provide your name, the order number, and your contact information.
If you have any questions or concerns regarding your Alice Supply Co. order, feel free to contact us at: 1-909-348-9089 or at customerservice@alicesupplyco.com.

Our office hours are from 8:30 am to 5:30 pst, Monday thru Friday.